FAQs for the Registry
Frequently Asked
Questions
Answers to commonly asked questions.
Many new employees, instructors, administrators and entities have questions about Wisconsin Community-Based Care and Treatment Training Registry. We share the answers to the most common questions we receive.
Instructor FAQs
What is the instructor dashboard?
The Instructor Dashboard is a one stop shop for instructors. This is where you will find the instructor guidelines and training checklist, where you will apply to be an instructor, renew your instructor approval, and enter classes you teach. Navigate this new feature and all it offers by using the instructor dashboard user guide.
How long do I have to save exams and rosters?
Per the instructor guidelines, you must keep copies of both the tests and roster for a minimum of 2 years.
How do I enter a class?
A step-by-step video has been created to walk you through entering a class on the instructor dashboard. Watch the video.
Instructors must enter and pay for classes within 10 business days of when the class was taught. If an error was made when entering the class and/or participants, please contact us at registry@uwgb.edu.
Where can I find the curriculum?
Once you are an approved instructor you will access the curriculum and all training materials through your instructor dashboard. To ensure you are using the most updated version of the curriculum, download the curriculum from the dashboard before each class.
What are the required class lengths?
- Standard Precautions: 2 hours
- Fire Safety: 3 hours
- First Aid and Choking: 4 hours
- Medication Administration: 14 hours
- This class must be taught over 2 or more days. Skills and written testing time is included in 14 total hours.
For every 2 hours of teaching, a 15 minute break is allowed. Break and testing time are not included in the length of trainings.
What is acceptable continuing education for renewal?
Continuing education hours can be met in a variety of different ways and must relate to the subject for which you are renewing. Acceptable ways to obtain CEH include training classes, seminars, YouTube or other videos, reading materials, etc. If you have questions on if your continuing education is acceptable, please contact us at registry@uwgb.edu.
Videos must be at least 30 minutes in length and you must submit documentation with a link to the video and a brief description on how it related to the subject. Reading materials must be from a reputable source.
Corporate Representative FAQs
How do I manage instructors?
Corporate representatives will use the instructor dashboard to manage their instructors’ classes. Navigate this new feature and all it offers by using the corporate representative user guide.
What are my other responsibilities?
Once you are approved as a corporate representative, you are required to sit in on 2 classes in their entirety and enter consultant evaluations for those classes during the instructor's approval period.
Employee FAQs
How do I verify training with my employer?
All participants who successfully complete a state-approved training are entered onto the Wisconsin Community-Based Care and Training Registry (Registry). The Registry page on which the participant’s name is listed can be printed for their personnel file. Instructors are required to submit the roster and processing fee for each participant within 10 business days of the class being taught. If it has been 30 days since you took the class and your name still does not appear on the registry, please contact us at registry@uwgb.edu.
My name is misspelled on the Registry. What do I do?
If your name is misspelled, please contact us at registry@uwgb.edu.
Other FAQs
What are the fees for the Registry?
- Employee Registry: $20
- Instructor Application: $115 per course area
- Instructor Renewal: $75 per course area
For information on the fee for a Train-the-Trainer Program application or the Administrator Training Program, please contact us at registry@uwgb.edu.
Method of payment?
All payments must be made via credit card (Visa, Mastercard or Discover). We do not accept cash or check. Any payments made via pre-paid gift card cannot be refunded.
Have Any Questions not covered
If you have any inquiries or require assistance, don't hesitate to reach out to the Registry. Our staff members are available to provide guidance and support.