Director of IT Infrastructure Services

Position Information

WORKING TITLE: Director of IT Infrastructure Services
UW SYSTEM OFFICIAL TITLE: IT Director I (C)
POSTING DATE: July 18, 2024

Essential Job Functions

This position reports to the Chief Information Officer (CIO) and is responsible for ensuring the stable, secure, and reliable operation of the University's network, server and infrastructure services.  This position is a working director who serves on the Division of Information Technology leadership team and works collaboratively with peers and campus stakeholders to provide agile systems in support of the UW-Green Bay mission.

What You'll Do

• Directs strategic information technology planning initiatives and establishes objectives for IT functional departments, units or programs in the area of enterprise applications to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan.
• Develops and enforces operating policies and procedures to comply with regulations, institutional policies, and unit objectives.
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees.
• Assists with the development of audit responses, institutional budgets, and financials.
• Serves as a liaison representing the interests of the institution and division to internal and external stakeholders.
• Advises divisional leadership on best practices on information technology operations, business models, and new technology opportunities.
• Serves as the division leader in the operational and strategic planning for infrastructure services, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources in partnership with the CIO.
• Provides leadership and technical support for information technology projects including documentation, security, system performance, testing, and implementation of new releases, patches, and upgrades.
• Sources, replaces, implements, supports and maintains university architecture and systems (e.g., telecommunications, servers, operating systems, hardware, software, etc.).

Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor's Degree in Information Technology or applicable field, or equivalent experience at time of application
• Five years of experience managing technical infrastructure, networking, server administration or project management
• Experience successfully managing or leading a highly technical team

PREFERRED QUALIFICATIONS:

• Experience in a higher education environment
• Advanced degree in management, leadership, or similar
• Experience with project management methodologies and best practices
• Ability to effectively manage multiple projects simultaneously to completion, on time and on budget
• ITIL certified or the ability to obtain certification within six months of hire

The Successful Candidate

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions of Appointment

Position is a full-time Limited appointment. Official transcripts of the highest degree achieved will be required of finalist(s).  A criminal conviction investigation will be conducted on the finalist(s).  In compliance with the Wisconsin Fair Employment Act, the university does not discriminate on the basis of arrest or conviction record. 

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Compensation and Benefits

SALARY INFORMATION

Minimum salary of $95,000.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA)

BENEFIT DETAILS

The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.

For more details, please review the benefit quick guide linked below.

• UW System Employee Benefits Brochure
• Faculty, Academic Staff, and Limited Quick Guide
• Total Compensation Estimator

Apply

STEP 1: Please select the applicable link below:
External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Search Jobs" screen:

• Click "View All Jobs"
• Select "Director of IT Infrastructure Services"
  • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
  • If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

• Cover letter
• Resume

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Arianna Hilbert
Phone:  (920) 465-2985
Email: hilberta@uwgb.edu

Application Deadline

To ensure consideration, please submit application materials by Sunday July 28, 2024.