AI Integration and IT Training Specialist

Position Information

WORKING TITLE: AI Integration and IT Training Specialist
UW SYSTEM OFFICIAL TITLE: User Support Specialist III
POSTING DATE: November 27, 2024

Essential Job Functions

This position reports to the Director of IT Support Services and is a hybrid position, responsible for multiple areas of responsibilities in Information Technology, including AI Specialist and IT software training. This position works collaboratively with all of the IT departments and campus stakeholders to provide AI support and IT training in alignment with the strategies of the IT Division and the UW-Green Bay mission. The responsibilities of the AI Integration Specialist are to support staff, faculty and students with the integration of AI into their job duties and learning practices and to help the university with its digital transformation changes attributable to AI. The IT trainer responsibilities include the preparation, updating, and delivery of professional development instruction to staff, faculty and students for varied software applications to enhance adoption and innovation for the university.

What You'll Do

• Drive, develop and enhance AI professional development initiatives to assist with AI adoption and innovation.
• Design, develop, test and deploy AI systems and applications to promote innovation, stream-line processes and promote digital transformation.
• Develop, maintain and update best practices for the use of AI that adheres to UW security policies, staying current on industry standards, trends and updates to AI.
• Work collaboratively with the Center for Teaching and Learning (CATL) to assist with faculty training and integration of AI into their instructional practices.
• Facilitates professional development courses and/or programs and activities, and guides learning to align with existing curriculum.
• Assists with content development, prepares and updates instructional materials to align with unit objectives and strategy for training.
• Serves as a point of contact and communicates with program affiliates, audiences, and stakeholders providing information and answering questions based on established materials and standards.
• Assist the IT Service Desk with the creation and updating of documentation, communications and knowledge base articles.

Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Information Technology, applicable field or equivalent experience
• Knowledge of general AI principles, algorithms, and/or tools
• Experience in the application of AI technologies, with a strong understanding of Generative AI
• Creative problem-solving abilities with a drive for innovation and continuous improvement
• Demonstrated experience in staying current with emerging trends and technologies

PREFERRED QUALIFICATIONS:

• Experience in a higher education environment.
• Excellent verbal and written communication skills.
• Ability to effectively manage multiple projects simultaneously to completion.

The Successful Candidate

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions of Appointment

Position is a full-time Academic Staff appointment. The standard work hours for this position are 7:45 a.m. - 4:30 p.m., Monday through Friday. This position may have the option to work on-campus or a hybrid schedule, subject to approved telecommuting request. Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community that welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.

Compensation and Benefits

SALARY INFORMATION

Minimum salary of $55,000.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

BENEFIT DETAILS

The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.

For more details, please review the benefit quick guide linked below.

• UW System Employee Benefits Brochure
• Faculty, Academic Staff, and Limited Quick Guide
• Total Compensation Estimator

Apply

STEP 1: Please select the applicable link below:
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Search Jobs" screen:

• Click "View All Jobs"
• Select "AI Integration and IT Training Specialist"
  • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
  • If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

• Cover letter
• Resume

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Arianna Hilbert
Phone: (920) 465-2985
Email: hilberta@uwgb.edu 

Application Deadline

To ensure consideration, please submit application materials by Sunday, December 8th, 2024.