International Students Healthcare
Prioritize Your
Wellness
Health insurance covers the unexpected.
It’s hard to be a successful student if you get sick or injured. Maybe you were playing disc golf on campus and rolled your ankle. Or you've got a cold you just can't beat. Or you simply want to take charge of your health and get a check-up. Whatever you need, health insurance reduces the cost of medical services. Because health insurance is required, the charge will be automatically added to your account. You can also choose to purchase additional coverage through individually arranged companies.
Where Should I Go?
Depending on the severity of your health concerns, you'll choose a different place to go for care.
Wellness Center
If you sprained your ankle or have a cold, visit the Wellness Center. Here, you can access low cost medical services, counseling sessions and resources to be healthy.
Find an In-Network Doctor
Have a health concern that's not pressing? Make sure when you're setting up an appointment with a doctor, they're in network.
Visit Urgent Care
Urgent cares are same-day clinics that offer a variety of medical services. They can treat cuts that require stitches, minor fractures, persistent vomiting and more.
Go to the Emergency Room
This is the most expensive type of care and should be reserved for true life-threatening emergencies.
Recommendations from the Wellness Center
Find out what you need to do for care from the Wellness Center.
Get Vaccines
We recommend having the Meningitis, Measles, Mumps, Rubella (MMR) and tetanus vaccinations up to date. If you don't have them, they're available at the Health Center at UW-Green Bay. You'll also be screened for Tuberculosis after arriving to campus.
Access My Prevea Account
In August, you'll receive an email about setting up your MyPrevea Account for the clinic on campus. This account helps you set up appointments and get more information.
Under 18?
Please ask a guardian or parent to complete the Treatment of Minor Consent form. Then, forward the completed form to the representative at the Wellness Center.
Log In
Create an account to access your ID card, enroll dependents and track your claims.
Find a Doctor
Find providers that are part of the Cigna Preferred Partner Network to decrease your share of the costs.
Get Prescriptions
To fill a prescription, visit any in network pharmacy. Show your ID card to be charged the applicable copay at the pharmacy.
Plan Information
If you're an international student, you will be automatically enrolled in the Student Health Insurance Plan (SHIP), and the premium will be added to the your tuition bill. If you file evidence of UW System approved health insurance coverage on or before the waiver deadline, the fee can be waived.
Wellfleet is UW System’s insurance carrier and claims administrator. You can contact Wellfleet to check claims process, plan coverage and other claim related questions.
Inpatient vs Outpatient
In-Network Providers: Physicians, Hospitals and other healthcare providers who are part of the Cigna network and have contracted with Wellfleet to provide medical care at reduced prices. When you use an In-Network provider, your expense is lower and most benefits are paid at 90%. There are some services which may require you to pay a small copayment.
Out-of-Network Providers: Physicians, Hospitals and other healthcare providers who have no special agreement with Wellfleet. The out-of-pocket expense to you will be higher and most benefits are only paid at 80%.
Available Services
Take a glance at available services offered through health insurance. To get an in depth look, view our brochure.
Medical
To find out if a treatment is covered, whether medical or behavioral health, contact Wellfleet at 1-877-657-5030 or by email.
Vision
One routine eye exam visit per year is covered 100%.
Dental
Routine dental care is not covered in this plan.
Who to Contact
You know you need to take charge of your health, whether it's routine or accidental, but you don't know who to contact. We're here to help!
| Answer Needed | Who to Contact | Contact Information |
|---|---|---|
| Enrollment, coverage or service concerns | Wellfleet Student | Wellfleet Group, LLC PO Box 15369, Springfield, MA 01115 Phone: 1-877- 657-5030 Email: customerservice@wellfleetinsurance.com |
| ID cards, benefits, claims, claims payments incurred & Tax forms | Wellfleet Student | Wellfleet Group, LLC PO Box 15369, Springfield, MA 01115 Phone: 1-877- 657-5030 Email: customerservice@wellfleetinsurance.com |
| Provider Network | CIGNA PPO Network | 1-800-997-1654; Website: Find a Doctor |
| Participating pharmacies | Wellfleet Rx | Phone: 1-877-640-7940; Website: Wellfleet Rx Student Account |
| Worldwide assistance services (medical evacuation and repatriation) | TravelGuard | Toll-free within the United States: 1-877-305-1966 Collect from outside of the United States: 1-715-295-9311 |
| General Health Questions | 24/7 Nurseline or Student Assistance Program | 1-800-634-7629 |
| Behavioral Health | Wellfleet Care Connect | 1-888-857-5462 |
After an Appointment
You got the care you needed. Great! Now what?
Check Status
To check the status of a submitted claim, contact Wellfleet at 1-877-657-5030 or by email. You can also track claims through your account.
Explanation of Benefits
Once a claim has been reviewed and processed, Wellfleet, will send you an Explanation of Benefits showing what the plan has covered, what discounts have been applied, and what your remaining financial responsibility (if any) is.
Pay Your Bill
Your explanation of benefits is not a bill, so do not send any balance due to Wellfleet. The provider will receive a separate notification from Wellfleet and should send you a revised bill for any remaining amount due. If you have questions, contact Wellfleet.
OPT & Visiting Scholars
All registered International Students who have been granted Optional Practical Training (OPT) on F-1 Visa and International Students on a University approved Medical Leave of Absence (MLOA) are eligible to enroll on a voluntary basis. To purchase coverage, follow these steps:
- Go to www.gallagherstudent.com/uwgb.
- Click on "Student Login" on the upper right hand corner.
- Click "Need Help Logging in or Creating an account?"
- Scroll down and complete the Create Account Form.
- After your account is created, click on the ‘Direct Pay Enroll’ link on the left toolbar.
- Complete the form with your payment instructions.
Get Support
Maintaining your health means you can focus on your studies. If you have questions about health insurance, get in touch with Samuel Robinson, Student Services Center Manager.