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Working Remotely

This guide provides useful resources for telecommuting and working remotely that are available to UW faculty and staff.

Remoting into Your Office Computer

You can use Remote Desktop Connection to securely connect to your work computer from home and access all your programs, files, and network resources. Making this connection allows you to use your office computer as though you were using it from the office. A VPN connection is required to use the Remote Desktop Connection app. The Remote Desktop Connection app can only be used to remote into a Windows 10 office PC. Remoting into an office macOS device is not supported.

You must be added as a Remote User on your office computer. Please send your office computer GB number to the IT Service Desk to be set up. Computers must be powered on and not asleep in order to connect to them. If you need help accessing your work computer or you need your work computer powered on, please contact GBIT.

Remote Meetings, Voice Calls and Collaboration Tools

A variety of tools can be used to schedule remote meetings. Brief descriptions of how to use Microsoft Teams and Cisco Jabber are included below.

Microsoft Teams

Purpose: Microsoft Teams is a chat-based collaboration tool that provides dispersed teams. Microsoft allows your teams to work together and share information in a common space. To start using Microsoft Teams, log into the Office 365 portal with your credentials and look for Teams under the list of add-ins. The Teams app can also be downloaded and used as an app on your PC.

Features: View your calendar; schedule meetings; make voice or video calls; chat with colleagues; collaborate as a team; access, share, and edit documents (Word, Excel, and PowerPoint) in a shared location.

Cisco Jabber

Purpose: Cisco Jabber is used to associate a UWGB phone extension with a mobile phone and/or Windows 10 computer.

How it works: Inbound calls to a UWGB phone extension will ring on a Jabber Client installed on a mobile device and/or a Windows 10 computer. All outbound calls made from a Jabber client are identified as a UWGB phone extension. Multiple extensions can be tied to the same mobile phone and/or Windows 10 computer. Jabber calls can be voice or video calls.

Contact GBIT to setup your UWGB extension in Jabber and assign your phone extension to a mobile device and/or to a Windows 10 computer.

Accessing Office Phone and Voicemail

You can access your voicemail remotely and forward calls from an office phone to a cellular or home telephone number.

Office Phone
To access your VOIP phone remotely, go to phone.uwgb.edu and log in; from there you will see the options available to you, such as forwarding calls.

Voicemail
For more information on your voicemail, reference the following instructions:

What FREE software is available to Faculty and Staff?

Software is available online from any device with an internet connection and a UWGB account. Most of this software can be downloaded to Windows, macOS, Android, and iOS personal devices.  Chromebooks are not compatible with the software listed below.

Adobe Creative Cloud

Adobe Create Cloud is a powerful suite of applications that is available online.  Each application is also available as a download from your Adobe Creative Cloud portal.  Applications included are Photoshop, Illustrator, Acrobat DC, InDesign, and many other apps to showcase your creativity!

Office 365 (O365) Apps

Office 365 is a cloud suite of applications that is available online. Applications included are Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, OneNote, and many other work productivity apps.

OneDrive

Most of you should already be saving your files to your OneDrive, so you have access to those files from anywhere you have an internet connection. If not, follow our OneDrive user guide.

MATLAB

Millions of engineers and scientists worldwide use MATLAB to analyze and design the systems and products transforming our world. The matrix-based MATLAB language is the world’s most natural way to express computational mathematics. Built-in graphics make it easy to visualize and gain insights from data.