Refunds
Get your refund
Any excess funds are available to you.
You might have a refund coming to you if you have an excess in financial aid after it has been applied to your fees. Or maybe you already paid tuition and you had to withdraw or drop a class and it happened early enough that you get some tuition money back. The fastest way to get your refund is to sign up for electronic refunds.

Drop, Withdraw, Non-attendance
Once registered, an obligation to pay fees is in effect. Your obligation may be reduced by an official withdrawal or reduction of the credit load. As a heads up, non-attendance of classes does not constitute an official withdrawal. Failure to submit a withdrawal request for complete withdrawal from all classes may result in fees being assessed. Please review the tuition and fee refund schedules.
Learn more about how to drop or withdraw from the Student Services Center.
Refund Details
- If you are signed up for Electronic Refunding, the refund money should be in your bank account 3-5 business days after you see it posted to your SIS account.
- If you have not signed up for Electronic Refunding, a paper check will be mailed to your home address on file. Please allow up to 3 weeks to receive this check from the day it is posted to your SIS account.
- If a refund generates from a credit / debit card payment within 60 days it will be refunded directly back to the credit / debit card used on the payment.
Contact Student Billing Resources
Contact Us
Office: SS 1300
Phone: (920) 465-2224
Email: studentbilling@uwgb.edu
Send a Letter
Student Billing Resources
SS 1300
Univ of Wisconsin-Green Bay
2420 Nicolet Drive
Green Bay, WI 54311-7001
We're Open!
Cashiering Window
Monday-Friday
7:45 am - 4:15 pm
Office Hours
Monday-Friday
7:45 am - 4:30 pm