Outreach

Best Practices in Outreach, Engagement & Safety

Course Description

This self-paced course is meticulously designed to equip community mental health and substance use professionals with the essential knowledge and skills needed to effectively engage with individuals, prioritize safety and foster wellness and resiliency. Through a series of interactive modules, you'll explore the fundationals of outreach, understand the importance of trauma-informed care, center race equity in your work, facilitate meaningful conversations about change and implement self-care strategies to sustain your well-being. Join us to enhance your outreach skills, prioritize safety and promote equity and wellness in your community work.

Learning Objectives:
By the end of this course, you'll be able to:

• Understand the fundamentals of outreach
  • Define outreach and its core principles
  • Identify the roles and characteristics of effective outreach workers
  • Recognize the signficance of outreach in community engagement
• Implement trauma-informed, healing-centered practices
  • Describe the impact of trauma on individuals and communities
  • Apply trauma-informed approaches to outreach efforts
  • Follow safety recommendations to ensure personal and community safety
• Center race equity in outreach
  • Explain the historical context of housing and homelessness
  • Utilize anti-racism language and concepts in outreach
  • Address white dominant culture norms and their impact on outreach work
  • Integrate practical considerations for promoting racial equity
• Facilitate conversations about change
  • Understand the basics of motivational interviewing
  • Conduct motivational conversations that inspire change
  • Adapt motivational interviewing techiques to various outreach scenarios
• Foster wellness and resiliency
  • Define self-care and its importance in outreach work

Course Outliine:

Module 1: Exploring the 'what, why, where, who and how of outreach’ (38:43)

• Chapter 1: Welcome to Outreach (5:26)
• Chapter 2: What is Outreach (4:11)
• Chapter 3: Principles of Outreach (6:43)
• Chapter 4: Outreach in Action (9:53)
• Chapter 5: Effective Outreach Workers (7:07)
• Chapter 6: Why Does Outreach Matter (5:23)

Module 1.1: Hitting the Streets (29:36)

• Chapter 1: Where Do Outreach Workers Go (9:38) 
• Chapter 2: What Goes in the Backpack (6:35)
• Chapter 3: What Feeds Your Soul (13:23)

Module 2: Providing Trauma-Informed, Healing - Centered Outreach (1:15:32)

• Chapter 1: Introduction (1:08)
• Chapter 2: PATH video (7:30)
• Chapter 3: Safety Recommendations: Preparation (8:18)
• Chapter 4: Safety Recommendations: Personal (6:13)
• Chapter 5: Safety Recommendations: Proactive (4:06)
• Chapter 6: Trauma and its Impact (19:37)
• Chapter 7: Providing Trauma-Informed, Healing-Centered Outreach (28:40)

Module 3: Centering Race Equity in Outreach: (37:33)

• Chapter 1: Why Lead with Race (2:32)
• Chapter 2: Historical Context of Housing and Homelessness (6:33)
• Chapter 3: Understanding Equity: Anti-Racism Language and Concepts (9:16)
• Chapter 4: White Dominant Culture Norms (3:38)
• Chapter 5: Practical Considerations for Outreach Workers (9:01)
• Chapter 6: Racial Equity Commentary (6:33)

Module 4: Facilitating Conversations About Change (1:08:43)

• Chapter 1: The Basics of Motivational Interviewing (12:57)
• Chapter 2: Two Contrasting Demos Part 1 (17:16)
• Chapter 3: A Personal Taste of MI (7:53)
• Chapter 4: The Spirit of Motivational Conversations (13:52)
• Chapter 5: Adapting MI in Outreach (16:45)

Module 5: Fostering Wellness and Resiliency in this Work (59:02)

• Chapter 1: What is Self-Care? (12:18)
• Chapter 2: Self-Care in Action (4:33)
• Chapter 3: The Four Domains of Self-Care (18:06)
• Chapter 4: Self-Care Resources (9:11)
• Activity: ProQOL (self-assessment) (5:00)
• Chapter 5: Self-Care Commentary (9:54)

Course Total: 5:09:09 + Quizzes + Interactive video questions throughout each chapter = 6.0 CEH