Crisis Intervention Services

Self-Paced, Online
Fee: $0 members; $272.50 nonmembers
Continuing Education Hours: 17.5

Course Description

This is a comprehensive self-paced training designed to equip participants with essential skills and knowledge for effective crisis intervention, and lays the foundation for the live Crisis Core trainings. Covering a wide range of topics, including a philosophical overview of crisis, trauma-informed practices, mental health conditions, substance use disorders, legal considerations and de-escalation strategies, this course provides a thorough understanding of crisis intervention principles. You'll engage in interactive modules that include knowledge checks and quizzes, ensuring you're well-prepared to handle crisis situations with confidence and compassion.

Learning Objectives:

Understand core values and practice principles of crisis intervention.
Gain knowledge about trauma types, prevalence and impact on the brain.
Learn about various mental health conditions and their crisis considerations.
Develop skills in screening, assessing, and treating substance use disorders.
Familiarize with legal and ethical considerations in crisis intervention.
Master de-escalation techniques and supportive strategies.
Identify and manage secondary traumatic stress and burnout.

Course Outline:

Philosophical Overview and Practive Guidelines for Crisis (32:53)

Chapter 1: Introduction
Chapter 2: Core Values
Chapter 3: Crisis as a Continuum
Chapter 4: Practice Principles

Trauma Informed Practice (55:19)

Chapter 1: Introduction to Trauma Informed Practice
Chapter 2: Core Values
Chapter 3: Prevalence of Trauma
Chapter 4: Impact of Trauma/ACES
Chapter 5: Impact of Trauma on the Brain
Chapter 6: Trauma Informed Practice
Chapter 7: Trauma Informed Systems

Mental Health Overview (2:54:41)

Schizophrenia (39:05)
Affective Disorders (40:10)
Anxiety Disorders (19:14)
Borderline Personality Disorder (44:39)
Trauma and Stressor Related Disorders (24:15)
Obsessive Compulsive Disorder (7:18)

Children's Mental Health Overview (1:45:20)

Anxiety (20:29)
Depression (14:34)
Bipolar Disorder in Children (23:46)
Disruptive, Impulse Control, Conduct Disorder (23:45)
Attention Deficit and Hyperactivity Disorder (ADHD) (17:47)
Obsessive Compulsive Disorder in Children (4:59)

Substance Use Disorders (SUD) (5:16:07)

Screening and Assessment (1:23:57)
Diagnosing Substance Use Disorders (1:04:10)
Treatment, Referral, Co-Occurring Mental Health and SUD (1:07:39)
Harm Reduction (40:42)
Rights, Confidentiality, Laws, and Diversity (59:39)

Wisconsin DHS 34 Crisis Intervention (31:19)

Chapter 1: Overview
Chapter 2: Legal Considerations
Chapter 3: Client Rights and Confidentiality
Chapter 4: Best Practices

Suicide and Risk Assessment (43:02)

Chapter 1: Introduction
Chapter 2: Risk Assessment
Chapter 3: The Ones We Miss
Chapter 4: Summary

Engage or Enrage: Crisis De-Escalation (1:32:02)

Chapter 1: What is a Crisis Situation?
Chapter 2: The Crisis Volcano
Chapter 3: Active Listening
Chapter 4: Active Listening Demonstration
Chapter 5: Supportive Strategies
Chapter 6: Be a SMaRti
Chapter 7: SMaRti Demonstration
Chapter 8: Cooling

Secondary Traumatic Stress (42:48)

Chapter 1: Introduction
Chapter 2: Burnout
Chapter 3: Secondary Traumatic Stress (STS)
Chapter 4: Differentiating Between Burnout and STS
Chapter 5: Helping Professionals Vulnerable to STS
Chapter 6: Impact of STS
Chapter 7: Moral Injury
Chapter 8: Coping Strategies
Chapter 9: Other Resources

Upon registering for this course, participants will receive a confirmation email which will contain a self-enrollment link to access the course in Canvas, Universities of Wisconsin's online learning platform. After enrolling in the course in Canvas, participants will progress through each module in full, and must pass a quiz in order to proceed to the next module. Upon completion of the course, a certificate for 17.5 continuing education hours will be provided.